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Saas und Servicequalität – werden die Kundenerwartungen erfüllt?

Authors/Editors: Benlian, A.
Hess, T.
Wigand, R.T.
Published: 2010
Type: Articles in Refereed Journals (National)
ISBN/ISSN: 1867-5905
Published in: Wirtschaftsinformatik und Management (2:6), pp. 18-25.

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